Privacy Policy
Last updated 6 November 2026
This policy explains what personal data Artmo collects when you use helloartmo.com or contact us, why we collect it, and the rights you have over it under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Artmo Experience Ltd ("Artmo", "we", "us") is the controller of your personal data. We are a company registered in England and Wales, company number 17035653, with our registered office at 6 Brookstray Flats, Nod Rise, Coventry, CV5 7HW, United Kingdom.
For anything about your data, email hello@helloartmo.com.
What we collect
- When you send an enquiry: your name, email address, phone or WhatsApp number (if you give it), the stage your venture is at, and your message.
- When you email or call us: your contact details and whatever you choose to tell us.
- When you visit the site: our hosting provider processes basic technical data, such as your IP address and browser type, to deliver the page and protect the site from abuse. We don't use it to identify you.
We don't use cookies, analytics or advertising trackers on this website.
Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry and discussing work with you | Taking steps at your request before entering a contract |
| Keeping a record of enquiries and conversations | Our legitimate interest in running and following up on our business |
| Keeping the site secure and filtering spam | Our legitimate interest in protecting the website |
| Delivering work if you become a client, and keeping business records | Performing our contract with you, and complying with legal obligations |
We won't send you marketing without asking first, and we never sell your data.
Who we share it with
We use a small number of service providers who process data on our behalf under contract:
- Cloudflare, Inc.: hosts this website and stores enquiries sent through the form. Cloudflare may process data in the United States under the UK Extension to the EU–US Data Privacy Framework.
- Zoho Corporation B.V.: provides our email. Our mailbox is hosted in Zoho's EU data centre.
We may also share data if the law requires it, or with professional advisers (such as accountants) under a duty of confidentiality.
How long we keep it
- Enquiries that don't lead to work: deleted 12 months after our last contact with you.
- Clients: kept for as long as we work together, then for up to 6 years for accounting and legal purposes.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct anything that's wrong
- ask us to delete your data
- object to, or ask us to restrict, how we use it
- ask us to send your data to you or another organisation in a portable format
To use any of these rights, email hello@helloartmo.com. It's free, and we'll reply within one month.
Complaints
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes to this policy
We'll update this page if anything changes, and show the new date at the top.